Phase 2 Training - Network Operation

6 October 2008 @ Rawang

Upon completing my Phase 1 in Sri Gombak, I was sent to Rawang for Phase 2 training - Network Operation. The duration is also 2 weeks.

This division handles trouble reports from call centre and also installation of new telephone lines.

On the first two days, we observed how the division receives the complaints and the delegates the technicians to solve the problems.


On the third day, I followed the Access Team out to Bukit Beruntung and Sungai Buaya. They went to install the new security system - iwatch.


There has been a lot of cable theft cases and this new and improved system automatically contact the TM staffs whenever there is a cut in the cables. So don't try to cut the cables... the police will come to catch you.. hahaha~


Then, I went to Sungai Buaya to see the contractors fixing the stolen cables.



This is the stolen cable. The thieves took the copper and left the outer layer in the woods.


This is how it's suppose to look like inside the cable. In this picture, there're 200 pairs of copper wires. Each pair is used to join up each telephone line.


This is what the contractors are doing up there, joining the wires together, using the yellow thingy.


That place was a frequent cable theft area, due to the tall trees near the cable poles. Tall trees eased the thieves to climb and cut the cables.

Our technician got mad and brought a chainsaw to chop down all the trees beside the poles!


Abang Fairuz chainsaw-ing down the trees.


So am I.. =)


Rain or shine, the people continue their job, while I rest inside the van. =P


On the next day, another stolen cable case was reported. I followed to check the site again.


This time, the cable stolen was about 200 metres long! Many phone lines were affected and the people have to repair it as soon as possible.


The contractors poured in after a while and started joining back the missing link.


The guy standing in the middle is my supervisor. He also went chopping down the trees near the poles using a parang knife. =P

In the afternoon, the team went back to the Exchange in Bukit Beruntung [big and cold place] to check which lines are available for the iwatch system.


Before that, let's take a short nap and lunch.


I followed another guy out to the cabinet while Fairuz stays at the Exchange. Both sides communicate by tapping on one of the lines and check possible line for iwatch.


Last but not least, introducing a very handy tool that every technician should have, the ultimate puncher.


It's no odinary paper puncher, it's D' puncher. It punches the wires into the cards, cuts the wires and connects them properly. All done in one push!


*geesh, I know I'm lame*

Anyway, that's the first 2 days in the phase 2 training. Tired and sweaty. More to come soon... Billy, out.